Terms of Service
Effective date: 21 April 2026
1. Agreement
These Terms of Service (“Terms”) are a legal agreement between you or the organisation you represent (“Licensee”, “you”) and Butterfly Instruments (“we”, “us”), the developer and publisher of CrewSynx. By purchasing a license, downloading, installing, or using CrewSynx software, you agree to be bound by these Terms. If you do not agree, do not use the software.
2. Pre-Release Notice
CrewSynx is not yet publicly released. Access to the software during this period is granted on a case-by-case basis. Features, interfaces, and functionality described on this website are representative of the intended product and may change prior to and after release. We make no guarantees about release timelines.
3. License Grant
Upon purchase and payment of the agreed license fee, we grant you a non-exclusive, non-transferable, perpetual license to install and use the specific version of CrewSynx software covered by your license agreement (“Licensed Version”) for your internal business operations, subject to these Terms.
A perpetual license means you may continue to use the Licensed Version indefinitely without any further payment obligation. It does not entitle you to future major versions released after your license date unless explicitly agreed in writing.
4. Self-Hosted Deployment
You are entitled to deploy the Licensed Version on any server, virtual machine, private cloud, or hosting environment you control. There are no restrictions on deployment location or hosting provider. You are responsible for:
- Securing and maintaining your deployment environment
- Backups and disaster recovery of your data
- Compliance with applicable laws regarding data processed in your instance
- Keeping the operating system and infrastructure software up to date
5. No Subscription or Recurring Fees
CrewSynx is sold as a one-time perpetual license. There are no recurring subscription fees, per-seat fees, or usage-based charges associated with the Licensed Version. Optional future upgrades to new major versions, if offered, will be subject to separate pricing and agreement.
6. Custom Feature Development
We may agree to develop custom features or modifications to CrewSynx at your request. Any such work will be governed by a separate written agreement covering scope, timeline, and pricing. Unless that agreement specifies otherwise:
- Custom features become part of your Licensed Version and are covered by your perpetual license.
- We retain intellectual property rights to the underlying code and may incorporate generalised versions of custom features into the core product.
7. Restrictions
You may not:
- Resell, sublicense, or redistribute the software or your license to third parties
- Reverse-engineer, decompile, or disassemble the software beyond what is permitted by applicable law
- Remove or alter copyright notices, license keys, or other proprietary markings
- Use the software to provide a competing SaaS or hosted service to third parties
- Use the software for any unlawful purpose or in violation of applicable regulations
8. Intellectual Property
CrewSynx and all associated software, documentation, trademarks, and materials are and remain the intellectual property of Butterfly Instruments. These Terms do not transfer any ownership rights to you. Your perpetual license is a right to use, not an assignment of ownership.
9. Support and Updates
The scope of support and any minor version updates included with your license will be agreed at the time of purchase. We have no general obligation to provide ongoing support unless covered by a separate support agreement. Bug fixes and security patches for your Licensed Version will be made available on a reasonable-efforts basis.
10. Disclaimer of Warranties
The software is provided “as is” without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the software will be error-free or uninterrupted.
11. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Butterfly Instruments be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption, arising out of or in connection with these Terms or your use of the software, even if advised of the possibility of such damages.
Our total aggregate liability for any claim under these Terms shall not exceed the license fee paid by you for the Licensed Version giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Butterfly Instruments and its personnel from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the software in violation of these Terms, your deployment environment, or your processing of third-party personal data within your instance.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which CrewSynx is registered, without regard to conflict-of-law principles. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction, unless otherwise agreed in writing.
14. Changes to These Terms
We reserve the right to update these Terms at any time. Updated Terms will be posted on this page with a revised effective date. For existing licensees, material changes will be communicated by email where feasible. Continued use of the software after updated Terms are posted constitutes acceptance of the new Terms.
15. Contact
For legal enquiries, contact Butterfly Instruments at contact@butterflyinstruments.com or visit https://butterflyinstruments.com. For pricing and product enquiries, use the contact form.